Includes bibliographical references and index.

Machine generated contents note: ch. 1 Strategic Career Planning: Professional and Personal Development / Patti Rager Zuzelo -- Reflection and Self-Appraisal: Know Yourself -- Reflective Practice: Developing the Professional Self -- Mindfulness as a Strategy to Promote Weil-Being -- Professional Portfolios: Opportunities to Gather Personal and Professional Insights -- Publicizing Professional Experiences and Expertise: The Curriculum Vitae and Resume -- Certification: A Value-Added Enhancement -- References -- ch. 2 Communication Strategies and Tips to Achieve Desired Results / Patti Rager Zuzelo -- Netiquette -- Email -- Voicemail and Computer Usage Tips -- Personal Device Policies in the Workplace -- Organizing Successful Meetings -- Communicating Professionalism -- Surviving and Flourishing in a Work World Filled with Difficult People -- Excellent Interviews: Knowing What to Ask and How to Ask It -- Social Media Networking Opportunities: Exploring New Connections -- Conclusion -- References -- ch. 3 Executing Effective Performance Appraisals: Energizing Employees and Improving Practice / Patti Rager Zuzelo -- Employee Evaluation -- Postperformance Appraisal Communication and Reflection -- Appraising Deficient Performance with Success as the Goal -- Self-Regulation and Peer Review -- Succession Planning -- Conclusion -- References -- ch. 4 Healthcare Business Essentials: A Primer for Advanced Nurses / Patti Rager Zuzelo -- Context of Nursing Practice: An Overview of the U.S. Healthcare System -- Budget Process Essentials -- Conclusion -- References -- ch. 5 Confronting Workplace Violence: Creating and Sustaining a Healthy Place to Work / Patti Rager Zuzelo -- Workplace Violence -- Strategies for Violence Reduction -- Conclusion -- References -- Supplemental Resource -- Publication -- ch. 6 Environmentally Conscientious Healthcare: Opportunities to Improve Sustainability and Reduce Resource Consumption / Patti Rager Zuzelo -- Case for Prioritizing Ecologically Sound Care Practices -- Ecological Project Possibilities: Partnering Health and Planet Sustainability -- Tools Advanced Nurses Can Use to Support an Ecofriendly Agenda -- Conclusion -- References -- ch. 7 Effectively Educating to Transform Health and the Healthcare System / Patti Rager Zuzelo -- Patient and Community Education -- Levels of Literacy -- Educating Nurses to Support Practice Excellence -- Essentials for Educating with Excellence: Academic Teaching and the Advanced Nurse -- Conclusion -- References -- ch. 8 Keeping Patients Safe: Preventing Unintended Adverse Consequences and Reducing Errors / Patti Rager Zuzelo -- Human Error and Types of Error -- Creating a Just Culture for Patient Safety -- Quality and Safety Education in Nursing -- References -- ch. 9 Influencing Outcomes: Improving the Quality of Care Delivery / Patti Rager Zuzelo -- Impact of the Doctor of Nursing Practice Degree on Advanced Nurses -- What Is an Outcome? -- Outcomes Measures: Key Players and Driving Forces -- Systematically Examining and Managing Outcomes to Improve Quality -- Standardizing the Language of Nursing -- Conclusion -- References -- ch. 10 Recognizing and Responding to Risk, Harm, and Liability / Joanne Farley Serembus -- Measuring Harm -- Negligence and Malpractice -- Role of the Nurse Expert -- Expert Review and Analysis -- Written Report -- Expert Testimony -- Negotiations and Settlement -- Going to Trial -- Conclusion -- References.